Petal Desk & Grievance

Effective date: 14 July 2026

Contact details

Brand: Zeba Creation

Legal entity: SHAH BILAL ZAHEER

Email: support@zebacreation.com

Address: Basement Tehmina palace vamia sheri, Begampura H.No.-4/2752, Surat, Surat, Gujarat, 395003

Working hours: Monday to Saturday, 8:00 AM - 8:00 PM

Grievance officer

For unresolved complaints, write to our grievance desk at support@zebacreation.com with the subject line "Grievance — Order [number]". We aim to acknowledge within 48 hours and resolve within seven business days.